Contact Support
FSG provides punctual on-site technical and maintenance services. All Field Support Engineers and Technical Support Specialists are intensively trained in compliance with Stago ISO 9001 Certification and international standards for the highest quality service. Common topics the FSG Engineers can help you address include but are not limited to STA software questions, LIS interfaces, service schedules, and repair or replacement of hardware. Highly dedicated Technical Support Specialists, experienced laboratory professionals, assist with method validation & installation, correlations studies, correct reagent handling, interpretation of test results, troubleshooting and specialty coagulation test applications.
E-mail : instrument.support@stago-us.com | Phone : (800) 222-COAG
Our Advanced Support Group offers both on-site assistance and telephone consultation. Highly dedicated Technical Support Specialists, experienced laboratory professionals, assist with method validation & installation, correlations studies, correct reagent handling, interpretation of test results, troubleshooting and specialty coagulation test applications.
E-mail : technical.service@stago-us.com | Phone : (800) 222-COAG extension 7
The Sales Administration department promptly assists customers with placing orders, confirming specific product or lot availability. Questions relating to sequestering, standing orders, shipping status, shipping status and pricing are also addressed by this department.
E-mail : sales.administration@stago-us.com | Phone : (800) 222-COAG
Many simple requests can be processed through the Customer Login
