In the world
Stago Group Companies
My Qualiris QCOur International External Quality Assessment (EQA) program for Hemostasis organized by a Proficiency Testing provider accredited to the ISO 17043 standard.
My Expert QCMy Expert QC was designed as part of a process of continuous improvement of quality control management. It enables users to compare their internal quality control results with those of their peers on any instrument of the STA range.
STA-NeoPTimal The website dedicated to the PT offer (STA-NeoPTimal) with unique performances to meet your productivity needs.
Stago webinarsStago provides you with the latest information regarding new tests, new markers or key assays for Thrombosis and Hemostasis. These educational sessions are provided by healthcare professionals and international key opinion leaders in the field.

Hot Line

Our Instrument Support Hotline is comprised of experienced former medical technologists and field service engineers. The Hotline is available 24 hours a day and 7 days a week supporting 8 different instruments. Their clinical and technical expertise helps laboratories minimize downtime and maximize productivity.

  • Average calls per month: 4500
  • Average live calls per month: 95%
  • Average calls resolved over the phone: 86%
  • Average Customer Satisfaction Rate from Omega: 4.6

*Data current as of July 2013

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